As people are taking frustrations out on store employees and each other over masks, now the term “Karen” is on track to finding itself in the dictionary to describe someone who overreacts and berates someone or complains to management. If you truly want to reduce a store owner or business manager to tears, tell them something good about the job they, or especially their employees, are doing. Some of us seem to be trying to do it by speaking angrily, attacking policies we don’t agree with and simply rebelling while they are trying to do their jobs in a very difficult and ...